ENHANCING HOTEL MANAGEMENT THROUGH ACCOUNTING PRACTICES: DOES MANAGEMENT COMMITMENT MATTER?


Author(s): Department of Accounting, University of Calabar, Calabar, Nigeria . Obal Usang Edet Usang; Patrick Oloko Agu; Theresa Ebaye



Abstract

The hotel industry has gained wide acceptance as a viable driver of economic growth through its affiliation with the tourism sector in Nigeria. Many of these hotels fail without fulfilling this expectation due to poor management arising from weak accounting practices and inadequate commitment on the part of management of the hotels. This study examined the effect of accounting practices on management of hotels in Calabar metropolis. A descriptive research design was adopted for the study and data was collected using a selfreported questionnaire. The sampled population consist of management and senior staff of hotels and the survey instrument was served on 174 respondents of hotels in Calabar metropolis. Analysis was conducted using the multiple regression technique. Findings showed that accounting practices had a positive and significant relationship with effective hotel management. Furthermore, the hierarchical regressions performed indicated that management commitment moderated the relationship between cost control and effective hotel management. Also, management commitment moderated the relationship between budgeting practices and effective hotel management. However, management commitment did not moderate the relationship between revenue management practices and effective hotel management. This has implications for practice as managers seek better ways of enhancing service and securing the going concern of their businesses.


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